So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. We would like to show you a description here but the site won’t allow us. this is also happening with me, also on Virgin Media WiFi Reply Danakin998. 8. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Limitation of network filters. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 1%, had information included relating to our Report a Site form. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Parental controls are a set of tools designed to protect and keep children safe online. Shaun0963. 140The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. 220. com Virgin Media takes online safety seriously. On EE, there are 3 versions of content lock: moderate, off, and strict. Any website unsuitable for children is blocked by default. Enter your credentials and press OK to log into the router settings menu. Virgin Media: WebSafe. . VM BB TV Landline. Go to Account settings, then Account details b. Open any browser and, in the address bar, type Virgin Media IP address — 192. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. ' The child safe settings are on and correctly configured. Another good source to check is the Downdetector website. See full list on my. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. 67. I’ve swapped Ethernet cables. 6 - 6. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. The Downdetector Virgin Media page is here. "Sorry the changes you made were not saved, please try again". 100. Also check the dns settings of your vpn while you're there. Customer since 1993. How to access advanced settings. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. Web Safe is not automatically turned on for customers who joined before this date. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Web Safe is automatically turned on for customers joining Virgin Media after 16 May 2018. Thanks for your cooperation over PM Paulhank, The option should now be turned off for you. Web Safe will help you block access to web sites that are known to be infected or to distribute malware. uk' email address. 0 that contains your default network information. @ntlworld. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. They tried DHCP it don't work so I wanted to see if with the hub in router mode with the Mesh as static IP would work. Using Google's DNS as suggested resolved it to 140. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. We would like to show you a description here but the site won’t allow us. run the Standard test and confirm the. £8p/m extra or included with Gig1 or Volt. Last updated: 25 September 2023. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Adjust the settings according to the level of protection you want. 6 - 6. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. I activated it yesterday, & it confirms my settings. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Alex Smart. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. All devices would need to be re-connected to the WiFi. Turn on suggestions. com. You need F-Secure SAFE – our award winning internet security package. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. 0 Kudos. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. हिंदी-अंग्रेज़ी में "VIRGIN MEDIA" के संदर्भ में अनुवाद। खोज अंग्रेज़ी अनुवाद के लिए इंजन हिंदी अनुवाद और - यहाँ कई अनूदित उदाहरण "VIRGIN MEDIA" वाक्य भी शामिल होते हैं. Open a new account or log in to your virgin Media account using your email address and password. See. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Web Safe consists of Virus Safe and Child Safe. 1. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Change your details. We did scan the - 5320371In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. 0 Kudos Reply. Options. Hello there Welcome to the community. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Can someone - 5327539Head to the “My Apps” section and select “Parental Controls” with Virgin Media WebSafe. 10. uk. And finally, you can add timing restrictions. Virgin media is blocking my website. 789 free from your Virgin Mobile phone or 0345 600 0789* from any other phone line. We would like to show you a description here but the site won’t allow us. Allow at least a metre of clearance for best performance. We created Web Safe for our customers to make browsing safety a no-brainer. 6:10 PM · Nov 15, 2021. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Web Safe consists of Virus Safe and Child Safe. Learn more about our speeds to help you choose our. Access your Hub's configuration page -. ac. 67. ↑ Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28; ↑ Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28; ↑ Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18Virgin Media is now offering customers unlimited security across their devices for a small extra fee each month. Virgin Media account help and support . You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. We would like to show you a description here but the site won’t allow us. The Eero can now connect. Virus SafeAfter the 12 months free trial, you will be able to renew F-Secure SAFE for £25 a year. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Re: Can’t access web safe. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. com to its whitelist, but I'm not in a position to do that. Switch on Child Safe. 159. Still, the WebSafe service Virgin Media includes in their standard broadband offering is not effective in my home network as I use pi-hole with Google upstream DNS. Learn how to use Virgin Media Internet Security, a powerful and award-winning security software that protects your devices from viruses and malware. I have searched alot on here but cannot find the answer. 8. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. We would like to show you a description here but the site won’t allow us. Virgin Media 'Web Safe'. Take a look at the pull-out tab on the side of the Hub 3. 2nd November 2017, 00:31. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. From this link, it appears that Virgin Media Websafe for some reason doesn't play nicely with GitHub; the issue could also be fixed by adding github. This is a common and effective way to try and control web traffic and customer volume. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. This includes restricting children from accessing inappropriate or adult content. We would like to show you a description here but the site won’t allow us. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Access your bills, diagnose faults and manage your package. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Further exclusions & legal stuff apply. Online security. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Options. Thanks, Leanne. 168. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. Refer a friend . You may want to start by seeing what your site report looks like using a tool like Blocked. Tried every browser, device, incognito mode etc. 159. Available with M50 broadband or faster. Toggle the button next to Child Safe option to turn it Off. You’ll find these details on your bill or welcome email. If your Virgin Mobile is connected to your home broadband, you can browse protected. 222 and 208. Crooks often use messages that look like brands such as Virgin as users are more likely to click if they think it's come from. Thank you so much for your first post to our community forums and welcome to the team, it's great to have you here. 220. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Any website unsuitable for children is blocked by default. They tried DHCP it don't work so I wanted to see if with the hub in router mode with the Mesh as static IP would work. If you would like the Web Safe settings changed, let us know as this can be a work around for now. We would like to show you a description here but the site won’t allow us. . Virgin Media takes online safety seriously. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Social media is another good. At least 30Mbps download speeds in every room or £100 one-off credit. Click: Web Safe. Re: Can’t access web safe. Your - 5083340 - 2Look out for the envelope in the top right-hand corner. We would like to show you a description here but the site won’t allow us. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Thanks for your response. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Sign in . We would like to show you a description here but the site won’t allow us. Any help appreciated. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Changing network settings to use any Public DNS should re-gain full. Login to My Virgin Media | Virgin MediaWe would like to show you a description here but the site won’t allow us. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. I am having ongoing issues with virgin media and Eero Pro 6E Mesh. My Virgin Media makes managing your account easier with all your information in one place. Please enter your email. This video is about how to use any website that has been blocked by Virgin Media. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 0 Kudos. Thanks to a 2013 agreement, TalkTalk, BT, Sky and Virgin Media all now offer parental control software within their broadband services. 866 Views. These are two settings — Virus Safe and Child Safe. A new secure password will be generated for you. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Options. 1. 12 month or 30-day rolling contracts. be supported by evidence. Learn how you can change Web Safe settings to turn Child Safe off. Enter your credentials and press OK to log into the router settings menu. per screenshot. Connect to the router with a LAN cable. Set up a guest network. Open a Web browser (e. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. It blocks child-inappropriate websites automatically, and will. Smart Home help. 07K; 891; 2. Virgin Media Web Safe allows you to block certain websites on all of your devices connected to its network. The. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. Usually, malware is installed accidentally. So you can kick back and enjoy yourself, knowing somebody’s got your. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Web safe was working fine. Virgin Fibre Areas only. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Welcome to the Virgin Media Community! The best place to search for help and tips on how to get the most from our services. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Bypass Child Safe & Virus Safe. Regards. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. And finally, you can add timing restrictions. 4. on 18-01-2023 20:59. Bypass Child Safe & Virus Safe. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. 159 will never call you directly, but you can trust 159 to always put you through on request to your bank. After that, it’s just £3 per month (or £30 a year). Options. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 0. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. 8. . To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. If you changed the computer's network settings to use any Public DNS does that re-gain access. M350 – 362Mbps, great for gamers, video streamers and at-home workers. If you want to know more, the updated sections are 6. 1. We would like to show you a description here but the site won’t allow us. Your link takes me to the internet security page, and it shows how to switch on parental control. Alex. It won't be removed unless I ask, and even then, some blocklist maintainers will refuse the request. Got it now thanks both, was Virgin Media WebSafe that was blocking it, thinks your website has viruses on it! I have EE broadband and mobile and not had any problems with blocking so far. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. It's easy to find the help you need for your broadband, home phone and mobile account on the go. @blueyonder. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. Select SPAM Settings. 8. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. 0 Kudos. The computer where I really need to do this runs Linux so I have changed the system-wide /etc/hosts file to set the IP address to 0. All Rights ReservedJoining in. 1/help for specific device where Web Safe is not working. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. I’ve swapped Eeros (from Eero Pro to Pro 6E), I’ve swapped from Hub 4 to Hub 5. Reply. The Wi-Fi functionality is switched off and only an internet connection. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. Click: Settings. And finally, you can add timing restrictions. After that, it’s just £3 per month (or £30 a year). 296. 2. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Where can I send a false positive to remove my website in the list of blacklisted website. Posted: Fri Aug 22, 2014 11:16 am. We give all our customers a complete, market leading security package called Virgin Media. Hi, I've noticed the VM web safe is not working properly. Virus SafeVirgin Media. Really don't known why its not working your parents have a super hub 1 by the way. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. 0. At least 30Mbps download speeds in every room or £100 one-off credit. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Add Sky Cinema and Sky Entertainment Ultra HD package for £6 a month – just make sure you have a 4K TV and a Virgin TV 360 or V6 box. In addition, parents can access operating system or device parental controls as well as third-party software from anti-virus companies to further limit children's activities online. Virgin Media also offers an additional security tool called F-We would like to show you a description here but the site won’t allow us. None work. ExpressVPN. And finally, you can add timing restrictions. Editor’s Choice Try Risk-Free for. Learn how you can change Web Safe settings to turn Chi. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Virgin Media BT Sky; Broadband: We’ve now rolled out Gig1 Fibre Broadband across our entire network - with average download speeds of 1130Mbps : Less than 1 in 3 customers can get their top average download speed: Less than 1 in 3 customers can get their top average download speed: TV on the go Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Learn how you can change Web Safe settings to turn Chi. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 67. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. -- I'm a Very Insightful Person,. try going to if Web Safe is on this site should be blocked. com. 1 Kudo. The easiest way to access websites blocked by your ISP is by connecting to a VPN. Not able to access websafe_setting page (able to go to update_profile page). 222 and 208. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Check in your account settings on their website. Virgin Media also offers an additional security tool called F-Virgin Media Websafe is currently blocking it. Use a proxy website like Anonymouse or something. Try both Mac and Windows. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. com. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 67. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. 168. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web. Sorry to hear you're having issues customising your online security. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. The advantage of an ISP. Preferred DNS 192. 10. com Address: 185. As with most live chats nowadays, there is a virtual assistant to help you at first. It may take up to 24 hours for the change to be activated on your modem. For now we can say that the Virgin Media interface and system is very similar to the providers above. Select the Settings cog in the top right-hand corner. Thanks. 168. 0. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. For best. on 09-07-2023 22:56. not very safe!! nobile Posts: 574 Forumite. Here you’ll find all the help you need for Virgin Media related problems and issues. Expand the Email option. I've accessed websafe before but now when I select 'manage. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. com and we’ll look into them. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Go to Account settings, then Account details b. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. What’s more, it’s compatible with all. Just bear in mind this would reset everything. g. Welcome to the community forums. Turn on SafeSearch VIP. by VirginMedia on 20-08-2018 09:11. 168. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. 1. If you're still having issues changing your settings, please let us know. Virgin Media also offers an additional security tool called F-Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. WebSafe allows you to set age categories on your network for users. . For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Have looked at previous similar posts and have tried. 9. Please enter your email. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. We do have a full restriction which would stop calls, texts and data and would need to be requested by calling 150. . Re: Websafe settings no longer having effect. TalkTalk HomeSafe. com. We recommend keeping Virus Safe on. The Proposed O2–Virgin Media Merger Will Significantly Increase the Level of Fixed–Mobile Convergence in the UK May 2020 Simon Lumb; Virgin Media Response; Virgin Media Reports First Quarter 2007 Results; Virgin Media Annual Report 2009 27APR201011453220 Dear Stockholder, 2009 Was a Year of Significant Achievement for. . . Have ensured no updates for windows. All Rights ReservedVirgin Media. How to Switch Off Virgin Media’s Web Safe and make Unblockr accessible via the ISP Follow the steps below to. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosVirgin Media. My Virgin Media, making managing your account easier with all your information in one place. Changing network settings to use any Public DNS should re-gain full access for the device. Your previous Web Safe settings will remain active. Virgin Media takes online safety seriously. Launched almost a year ago now, the redesigned Hub 3. See where this Helpful Answer was posted. Forum Team. 0345 6000 789 * from your child’s phone to turn on parental controls. Virgin’s site is also being updated to reflect their new headline speeds of up to 152Mbps. 10. Virgin Stream hub offering money-back for. We would like to show you a description here but the site won’t allow us. Virgin Media also offers an additional security tool called F-Hi, I hope someone can help!! I have a teenager and I turn his EE data off at night and turn it on in the morning. 168.